Privacy policy

UK VoIP Forums takes your right to privacy seriously, and wants you to feel comfortable using UK VoIP Forums. This privacy policy deals with personally-identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by “UK VoIP Forums”, nor to persons that are not employees or agents of “UK VoIP Forums”, or that are not under “UK VoIP Forums” control. Please take time to read this site’s terms of use.


We will never share your personal data with any 3rd party without your specific consent.

There are two exceptions to this promise

  1. where we are obliged to give information about your account by Court Order, RIPA notice or other legal or emergency situation or obligation.
  2. where we pass information to our partners in order to fulfil a service for you, such as deliver hardware to your address or find and fix a fault.


To comply with the GDPR you need to be made aware that your “UK VoIP Forums” account will, at a bare minimum, contain a uniquely identifiable name (hereinafter “your user name”), a personal password used for logging into your account (hereinafter “your password”) and a personal, valid email address (hereinafter “your email”). Your information for your account at “UK VoIP Forums” is protected by data-protection laws applicable in the country that hosts us. Any information beyond your user name, your password, and your email address required by “UK VoIP Forums” during the registration process is either mandatory or optional, at the discretion of “UK VoIP Forums”. In all cases, you have the option of what information in your account is publicly displayed. Furthermore, within your account, you have the option to opt-in or opt-out of automatically generated emails.

Furthermore we will store all of the IP address that you use to post with. Depending on your preferences “UK VoIP Forums” may send you emails to the email address that you used when you registered, or you have subsequently changed, but you are able to change these preferences from your User Control Panel (UCP) at any time should you wish to stop receiving them.

The personal details that you gave us when you signed up will be used solely for the purposes of “UK VoIP Forums” board functionality. They will not be used for anything else and neither will they be passed on to any third party without your explicit consent. You can check, at any time, the personal details “UK VoIP Forums” is holding about you from the Profile section of your UCP.

The only other information about you is that which you decide to post in the fora, whereupon it is considered to be “publicly available” as it will have been indexed by search engines as well as on-line archive sites.


Data may be used to customize and improve your user experience on this site. Efforts will be made to prevent your data being made available to third parties unless (i) provided for otherwise in this privacy policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) pursuant to legal action or law enforcement; (iv) it is found that your use of this site violates this policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by “UK VoIP Forums” to protect the “UK VoIP Forums” legal rights and or property; or (v) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this Policy. In the event you choose to use links that appear on “UK VoIP Forums” to visit other web sites, you are advised to read the privacy policies that appear on those sites.


The security of your personal data is a very major concern for us. We have legal obligations to keep it safe and handle it with care and the penalties for not doing so are very high. We store your personal data securely and it's backed up in two geographically separated locations so that it cannot be lost in the event of a catastrophic failure in our data centres or systems.


This site provides you with the ability to edit the information in your “UK VoIP Forums” account that you provided during the registration process, by visiting the user control panel. You may request deletion of your “UK VoIP Forums” account by contacting any of the site administrators, or by completeing the “Delete My Account” form located in your user control panel. Content or other information that you may have provided, and that is not contained within your “UK VoIP Forums” account, such as posts that may appear within site forums, may continue to remain on the site at our discretion, even though your “UK VoIP Forums” account is deleted. Please see the site’s Terms of Use for more information.


It varies depending on what it is and what we need it for. We'll normally keep everything for at least 1 year and some for 6 years or longer.


Changes may be made to this privacy policy from time to time. You will be notified of substantial changes to this privacy policy either by through the posting of a prominent announcement on the site, and or by a message being sent to the e-mail address you have provided, which is contained in your user settings.


While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, “UK VoIP Forums” is not in a position to guarantee compliance with these standards. There may be factors beyond “UK VoIP Forums” control that may result in disclosure of data. Consequently, “UK VoIP Forums” offers no warranties or representations as regards maintenance or nondisclosure of data.

The privacy policy was last updated on 21 March 2018.

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