HELLO & WELCOME

[keymaster]

Hi
I have just set up a really good looking Siemens sip phone on my voiptalk account and it works well, however it is running much outdated firmware Software version ( V2 R2.44.0 SIP 111004 ) and I believe they are now on V3 R5 ** with many changes to apps etc however the Unify website runs you round in circles and I cannot seem to find any updates anywhere on the internet, can anybody please help?
Thanks
K

[WelshPaul]

Take a look here.

Take note: I/we will not be held responsible if you kill your phone when attempting to update it's firmware.

[keymaster]

Hi
wow, seriously impressed, thank you so much.
Best wishes
K

[keymaster]

Hi
Well, all good intentions, spent entire morning trying to figure out how to update and failed. This phone just seems complicated for the sake of it - I think back to my SNOM! Thank you anyway admin.

Best wishes
K

[WelshPaul]

These are not native VoIP phones and as such, just like the Cisco 79xx series, they can be a pain to configure and update.

I have never used one of these myself, upload the firmware to a SSL enabled domain and give the following a try:

1. Access your devices web GUI in your browser.
2. Log in as the administrator.
3. Switch to “File transfer > Phone application”
4. Enter the following values, then click submit:
   
   • Download method: HTTPS
   • HTTPS base URL: https://domain.com/ or https://www.domain.com/
   • File name: /SIP_V3_R5_1_0.img
   • After submit: start download

The phone should now download the firmware and restart.

[keymaster]

Getting transfer fail:

fail
phone2.png (28.96 KiB) Viewed 2105 times

[keymaster]

Tried with default ticked and then without:

phone3.png (44.46 KiB) Viewed 2097 times

[WelshPaul]

Ok, lets try upgrading via FTP then... Install an FTP Server of your choice (e.g. FileZilla) on your computer and set up an account for the FTP download for your device.

This FAQ shows how to set up an account with FileZilla.

Start the FileZilla server interface and in the pop-up click OK. Click the users symbol, which will open the users pop-up:

In the users area, click on “Add” and enter a user name (e.g. Sample). Click OK:

Under Account Settings activate the password check box and set a password for the user (e.g. Sample):

On the left, click on “Shared folders” and under Shared Folders click “Add” to add a directory:

In the pop-up, select the directory where you saved the previously downloaded firmware files, then click OK. Then, in the users pop-up click OK at the bottom left, to accept the settings.

1. Access your devices web GUI in your browser.
2. Log in as the administrator.
3. Switch to “File transfer > Phone application”
4. Enter the following values, then click submit:
   
   • Download method: FTP
   • FTP Server address: <Your computer's IP address>
   • FTP server port: 21
   • FTP account: Sample
   • FTP username: Sample
   • FTP password: Sample
   • FTP path:
   • File name: OS40_SIP_V3_R5_1_0.img
   • After submit: start download

If the transfer does not work, please check your local firewall settings or deactivate if necessary.

[keymaster]

Sorry m8, I am obviously too *Bleep* thick for this - been trying since 9am and about had it, failed but seems it may be router?

[WelshPaul]

First, put a tick back in the use defaults checkbox. Your firewall is blocking the FTP process, you need to disable it or forward port 21 to the computer IP running filezilla, also, forward your Passive port range (58000-58976)? That range must be forwarded in its entirety...

EDIT: I have sent you a private message, read it and use the remote FTP info I have provided within it to update your phones firmware.

[keymaster]

Hi
Phone updated and rebooted - you and this forum are lifesavers.
Many many thanks
K

[narkumas]

I cannot find a download link.
Where is it?

[gsmlnx]

try downloads/openstage-series.html

[Jaap Bakker]

I have 35 openstage 15 phones, i was able to download OS15_SIP_V3_R5_1_0.img for these (from the internet) and i succeeded in upgrading and connecting these phone to our new (voip) phone system. I also have about 80 unify openstage 40 phones that need to be converted to SIP. How do i obtain OS40_SIP_V3_R5_1_0.img. We are not in contact with any Unify technicians or by official Unify Partners. Surely there must be a way for us to upgrade our unify openstage 40 phones?

[Rodrigo Brito]

First, put a tick back in the use defaults checkbox. Your firewall is blocking the FTP process, you need to disable it or forward port 21 to the computer IP running filezilla, also, forward your Passive port range (58000-58976)? That range must be forwarded in its entirety...

EDIT: I have sent you a private message, read it and use the remote FTP info I have provided within it to update your phones firmware.

HI Welsh Paul,

I'm with same problem. But when I try to resend the download I see the following message "Not possible, the phone is busy".

The message only disapear when I reeboot the phone, but the download faile again.

You sent a private message to the other member of here, can you send me please?

I also turned off my local firewall.