HELLO & WELCOME

[Breeder]

I've tried to follow some YouTube videos and web tutorials but failed. I don't think I'm using the correct firmware file. Anyone please point me current instructions.

Many thanks!

[WelshPaul]

Try this: downloads/cisco-794xg-amp-796xg-series.html

[Breeder]

I tried using Solarwinds TTFP.

It is unsuccessful:

AA.png (34.47 KiB) Viewed 3642 times

A.jpg (111.24 KiB) Viewed 3642 times

B.jpg (115.21 KiB) Viewed 3642 times

C.jpg (115.19 KiB) Viewed 3642 times

Any suggestions please?

[WelshPaul]

The log states that you're missing some files.

Here is the official Cisco 7970 firmware: https://1drv.ms/u/s!AusdiKa87-PC6f9XrtTHR-gAHmQL6Q

SIP Firmware Version: 9.2.1

[Breeder]

Thanks but I'm unsure what I'm supposed to do with the new firmware files.

[WelshPaul]

You need to place the files within the C:\provisioning directory that you installed solar winds on.

Some additional files are required, worth checking out these links:
https://www.voip-info.org/wiki/view/Ast ... o+7970+SIP

http://www.voip-info.org/wiki/view/Aste ... es+for+SIP

[Breeder]

Followed the instructions. Still not got it working. Going to give up for now. Have more important things to.

[WelshPaul]

I have never owned a Cisco 797x series phone, it's conversion from SCCP to SIP however should be almost identical to the Cisco 794x series. Start by creating two files called XMLDefault.cnf.xml and XmlDefault.cnf.xml, place the following code in both files:

Code: Select all

<Default> 
 <callManagerGroup> 
     <members> 
        <member priority="0"> 
           <callManager> 
              <ports> 
                 <ethernetPhonePort>2000</ethernetPhonePort> 
                 <mgcpPorts> 
                    <listen>2427</listen> 
                    <keepAlive>2428</keepAlive> 
                 </mgcpPorts> 
              </ports> 
              <processNodeName></processNodeName> 
           </callManager> 
        </member> 
     </members> 
  </callManagerGroup> 
 <loadInformation6 model="IP Phone 7970">SIP70.9-2-1S</loadInformation6>
 <authenticationURL></authenticationURL> 
 <directoryURL></directoryURL> 
 <idleURL></idleURL> 
 <informationURL></informationURL> 
 <messagesURL></messagesURL> 
 <servicesURL></servicesURL> 
 </Default>

Place both files within the C:\provisioning directory on the computer running solar winds TFTP server software and then proceed to download the latest SIP firmware from here. Unzip the firmware file to your desktop and within the newly unzipped 7970_7971 folder, click on the folder named Sip, unzip the file named cmterm-7970_7971-sip.9-2-1.tar. Click on the unzipped folder named cmterm-7970_7971-sip.9-2-1 and delete the file named term71.default.loads, copy and paste the rest of the folders contents to the C:\provisioning directory on the computer running solar winds TFTP server software.

Your C:\provisioning directory should now contain the following files only:

• XMLDefault.cnf.xml
• XmlDefault.cnf.xml
• apps70.9-2-1TH1-13.sbn
• cnu70.9-2-1TH1-13.sbn
• cvm70sip.9-2-1TH1-13.sbn
• dsp70.9-2-1TH1-13.sbn
• jar70sip.9-2-1TH1-13.sbn
• SIP70.9-2-1S.loads
• term70.default.loads

The phone, if configured with the correct TFTP server info should pull the firmware file and proceed to update. If it doesn't, make sure that your firewall isn't blocking access.

[Breeder]

I don't understand how you can two files named XMLDefault.cnf.xml and XmlDefault.cnf.xml in the same folder.

[WelshPaul]

I don't understand how you can two files named XMLDefault.cnf.xml and XmlDefault.cnf.xml in the same folder.

https://www.voip-info.org/wiki/view/Ast ... o+7970+SIP

Due to inconsistent coding by Cisco, different firmware may look for different case-sensitive versions of this file. You should have both XMLDefault.cnf.xml AND XmlDefault.cnf.xml.

One starts with XMLD the other XmlD. ;-)

EDIT: If your pc won't allow you to store two file names that contain different cases, try with XMLDefault.cnf.xml first and if it doesn't work, rename it to XmlDefault.cnf.xml and try again.

[Breeder]

But Windows recognises them as both the same filename. I can't have them both in the same folder. I don't understand.

[WelshPaul]

I edited my post above just before you replied with the following:

If your pc won't allow you to store two file names that contain different cases, try with XMLDefault.cnf.xml first and if it doesn't work, rename it to XmlDefault.cnf.xml and try again.

[Breeder]

Also the instructions mention a file:

load300006.txt

Do I need that? I've tried it with both XMLDefault.cnf.xml and XmlDefault.cnf.xml and it doesn't upgrade the firmware.

[WelshPaul]

Also the instructions mention a file:

load300006.txt

Do I need that? I've tried it with both XMLDefault.cnf.xml and XmlDefault.cnf.xml and it doesn't upgrade the firmware.

No, what do the logs say?

[Breeder]

F.png (22.25 KiB) Viewed 3631 times