HELLO & WELCOME

[vestanick]

Hi Everyone

I have a Yealink T26 working perfectly with Voipfone.

The "MESSAGE" button lights up when I receive a personal VM to my own extension and pressing it dials 1571.

However, I would like to set up the "Line 2" button to light up when there are group voicemails left.

Is that possible?

Thanks

Nick

[vestanick]

Aha, set up Account 2 as the main account and now the "MESSAGE" button shows up for VM's left on group or extension.

So if I have a message on both I press it and it dials 1572. I delete the messages.
Light stays on.
I press the message again and it dials 1571. I delete the messages.
Light goes off.

So that's really good. Just make sure to disable missed call log otherwise you get double entries. Time to play and see if that's going to work moving forwards.

I'd still like to know how make the lamp light up on two programme keys for VM's to group and extensions. Selecting the "Voice Mail" options doesn't make them light up when a message is left.

Any thoughts?

Cheers

Nick

[vestanick]

Hi

So got a call this morning but I'm guessing my phone rang using the group account set up rather than the extension account. Therefore I got a missed call.

I could set up the phone to not report missed calls from my extension but then I won't know about missed internal calls?

Is there any way of stopping the phone from accepting calls from the group account? I only want it set up so the message light illuminates when there's a group voicemail.

Cheers

Nick

[WelshPaul]

Try the following work around:

1. Set up your extension on account/line 1 and then set up the group on account/line 2.
2. Then go to Account > Basic and under Account 2 set the Missed Call Log to Disabled.
3. Finally, go into Features > Forward&DND. Under DND there's an option just to set Account 2 to DND.

Now when someone calls the extension and leaves a message, the VM lamp should light up. When someone calls the main number and leave a message the VM lamp should also light up. Plus you should now only receive missed calls to your extension.