HELLO & WELCOME

[wotzit]

Hi all,

Today my landline number got ported to sipgate. I have an iPhone app working, and also a corded test handset working via my Cisco SPA112 box. However, my BT DECT handsets don't seem to work and I get 'No Line' on the handset.

Any ideas?

Thanks in advance!

[WelshPaul]

Do you have one of these connected to the Cisco box: https://amzn.to/2OYU9uo

[wotzit]

I don't no - currently have a straight RJ11 cable between the DECT base station and the SPA112. I will get hold of one of those. The DECT phone is a BT Graphite 3500 (Twin). I can't see any other reason why they won't work.

Thanks for the heads up on the adapter.

[WelshPaul]

You need the adapter, the Cisco stuff is configured for US hardware. The converter above makes uk phones compatible with the box. Without the adaptor some phones will work, others will not.

[wotzit]

Perfect - thanks for your help!

[wotzit]

Just to let you know, the adapter sorted the problem.

Thanks again!