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Grandstream wrote:Placing a Phone CallI haven't used a HT813 myself but as far as I am aware, outbound calls should be routed out over VoIP by default. To route a call via the PSTN line you need to manually dial *00 first or match a dial plan string. e.g {L: 01792x+} - calls that start with 01792 are immediately forwarded to the PSTN line.
To make the outgoing calls using your HT813
1. Pick up the handset of the connected phone.
2. Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or
3. Dial the number directly and press # (Use # as dial key” must be configured in web configuration).
Grandstream wrote:One Stage DialingBut this should only come into play when remotely use a PSTN line to initiate a call. Just in case, make sure that setting is disabled and upgrade the device to the latest firmware.
This feature is applicable for VoIP to PSTN calls. Any VoIP extension may dial directly to a local PSTN number if the one-stage dialing feature is activated. This feature is configured under the FXO Configuration page and requires SIP Server configuration and support. The special dial plan feature must be activated in the SIP Server. An outbound call will be sent directly to the assigned FXO port account, where there the HT813 will initiate a call to the local CO. The RequestURI header in the INVITE message contains the phone number used to initiate the call to the local CO.
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