HELLO & WELCOME

[Mobile]

Hello.

I got 16 DE410 handsets from ebay. Fourteen of them boot ok, the other two display a message showing a fault. Looking for 192.xxx.xxx.xxx for upgrade.

It looks like it is corrupt firmware. I have done the power on-off thing. Nothing.
There is a reset hole on the bottom, should I poke a pin in this to cause a hardware reset?

Does anyone offer training and some setup on this as Sipgate dont seem to offer it. I was looking for a days on site setup/tweaking/training. RG1 2 Location - Reading.

Thanks

[VoipIT]

Your phone is in rescue mode, you need to re-install its firmware using TFTP.

Follow the instructions below. Your Computer needs to be on the same Network as the phone (192.168.1.x).

For Windows users:

1. Download the latest firmware for your DE410 from the gigaset website
2. Open a command prompt window (DOS-box)
3. Navigate to the DIR where the Firmware file you downloaded in step one is located (don't know how? see here)
4. Type the following: tftp -i <PHONE-IP-address> PUT filename.img

MAC users:

1. Download the latest firmware for your DE410 from the gigaset website and save it in users home-DIR
2. Open a Terminal
3. Type the following commands:
   Code: Select all

   tftp
   connect <PHONE-IP-address>
   binary
   rexmt 1
   timeout 60
   put <filename.img>

Obviously replace <PHONE-IP-address> with the actual IP address of your DE410 and filename.img with the actual name of the firmware file you downloaded in step one.