VoIP hardware is developing fast - this is where you ask all those “how do I make my SIP Telephone, Adapter or Asterisk box work with my voip provider?” questions.
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By Mobile
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#5934
Hello.

I got 16 DE410 handsets from ebay. Fourteen of them boot ok, the other two display a message showing a fault. Looking for 192.xxx.xxx.xxx for upgrade.

It looks like it is corrupt firmware. I have done the power on-off thing. Nothing.
There is a reset hole on the bottom, should I poke a pin in this to cause a hardware reset?

Does anyone offer training and some setup on this as Sipgate dont seem to offer it. I was looking for a days on site setup/tweaking/training. RG1 2 Location - Reading.

Thanks
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By VoipIT
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#5935
Your phone is in rescue mode, you need to re-install its firmware using TFTP.

Follow the instructions below. Your Computer needs to be on the same Network as the phone (192.168.1.x).

For Windows users:
  1. Download the latest firmware for your DE410 from the gigaset website
  2. Open a command prompt window (DOS-box)
  3. Navigate to the DIR where the Firmware file you downloaded in step one is located (don't know how? see here)
  4. Type the following: tftp -i <PHONE-IP-address> PUT filename.img
MAC users:
  1. Download the latest firmware for your DE410 from the gigaset website and save it in users home-DIR
  2. Open a Terminal
  3. Type the following commands:
    Code: Select all
    tftp
    connect <PHONE-IP-address>
    binary
    rexmt 1
    timeout 60
    put <filename.img>
Obviously replace <PHONE-IP-address> with the actual IP address of your DE410 and filename.img with the actual name of the firmware file you downloaded in step one.
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