- Fri 7th Aug 2020, 14:40
Thanks but I didn't see your reply until just now but I have spent the last 4 hours or so to-ing and fro-ing emails with A&A whose last email reads...
We supply Snoms and Gigasets which we'd be happy to help you with, and
usually go out preconfigured, plug & play.
However you chose to provide your own hardware, which you are entirely
entitled to, and we are more than happy to supply the details with which
to set in the configuration.
We don't have direct experience of configuring Grandstreams but plenty
of our VoIP customers use them.
Different manufacturers of hardware and software use different names for
thew same thing.
At a guess 'Primary SIP server' is where to put voiceless.aa.net.uk
'Prefer Primary SIP server' I would guess you set to yes.
'SIP user ID' is your number in international format.
'AUTH ID' same as SIP user ID I'd guess.
'Authentication Password' should be the SIP password on
control.aa.net.uk for your number.
If it's connected that should be enough to get a registration, as I said
we haven't yet seen a registration attempt from your hardware reach us yet."
Having applied those 4 parameters, the line now works nominally and shows 'registered' in the ATA's Status page (contrary to A&A's statement).
I reiterate, how any ordinary soul would figure out how to get their HT801 (or probably any other ATA) working without any help is a total mystery.