VoIP hardware is developing fast - this is where you ask all those “how do I make my SIP Telephone, Adapter or Asterisk box work with my voip provider?” questions.
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By WelshPaul
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#340
Hi Jake, what device are you using? Phone or ATA?
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By GoofyCyborg
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#343
There are a few ways to implement what you want, below you will find two examples...
  1. Use a line key as a speed dial...

    To do this log in to the phones web based GUI and navigate to Voice > Phone tab > Line Key N:

    Extension: Disabled Short Name: SeedDial

    Share Call Appearance: private

    Extended Function: fnc=sd;ext=*310#@$PROXY

    Where: Line Key N, simply select an unused line key.
  2. Assign up to 8 regular speed dials without using Line Keys...

    Again log in to the phones web GUI and navigate to User tab > Speed Dial > Speed Dial N:

    Enter *310# in one of the speed dial boxes... For example Speed Dial 2: *310#

    To dial the speed dial just press the number 2 key and then press the soft dial key.
As your using a short code as a speed dial it has to be a feature implemented by your VoIP provider and not a feature of the phone itself.
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By Jake1978
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#344
GoofyCyborg wrote:There are a few ways to implement what you want, below you will find two examples...
  1. Use a line key as a speed dial...

    To do this log in to the phones web based GUI and navigate to Voice > Phone tab > Line Key N:

    Extension: Disabled Short Name: SeedDial

    Share Call Appearance: private

    Extended Function: fnc=sd;ext=*310#@$PROXY

    Where: Line Key N, simply select an unused line key.
  2. Assign up to 8 regular speed dials without using Line Keys...

    Again log in to the phones web GUI and navigate to User tab > Speed Dial > Speed Dial N:

    Enter *310# in one of the speed dial boxes... For example Speed Dial 2: *310#

    To dial the speed dial just press the number 2 key and then press the soft dial key.
As your using a short code as a speed dial it has to be a feature implemented by your VoIP provider and not a feature of the phone itself.
So I did it. The phone displays "Invalid Number".
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By GoofyCyborg
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#347
You could use the dialplan syntax I suppose...

Try adding |<2#:*310#>S0 to the end of your dialplan. The dial 2# that should dial out *310#.

EDIT: This may not work as the 2# will transmit as DTMF. Hmmm

If it does not work go back to my original reply but try this: Extended Function: fnc=sd;ext=*310#
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By WelshPaul
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#348
I'm pretty sure this isn't possible on the SPA series phones, I'm sure I stumbled upon a similar requirement over a year ago with a Voipfone feature code. I actually have 2x Cisco SPA525g2's gathering dust on a shelf, I will grab one tomorrow and have a play see if I can find a work around. :thumbsup:

If it was an ATA I was going to recommend you programme the speed dial into the actual handset rather than the ATA.
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By WelshPaul
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#353
Hi Jake,

Sorry for the long delay before getting back to you. I did test this on the weekend and there was no way to make it work.

I contacted Cisco and they say there is no way to implement this feature on their handsets.
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