HELLO & WELCOME

[Trustever]

Dear All,


I have done some reading on this forum and in the main Obihai forum and I have been able to configure my OBI110 to use my voip number provided by messagenet. Everything was fine, I had received few calls I could hear them and they could hear me with no problem.

Being happy and probably too confident I decided to set up also a second service (freecall) to make outgoing calls as I have some credit where with messagenet I have no credit. Once I have done the set up this service was not working, I have played with some of the settings without success to the point that I thought it would have been better to start from square one.

I did reset the Obi110, imported the UK settings in the xml file (thanks Paul to set them up) and reconfigured messagenet but this time if I call the number it rings but I can not hear any audio at all.

Can someone kindly assist me on what is going wrong?

Configuration parameters from the website are:

Display Name: your name
Username: your unique personal identification code (also called URI) that you received via email from Messagenet after registering
Authorization User: as above
Password: the password you received via email from Messagenet after registering for FreeNumber or SmartNumber.
Domain/Realm: sip.messagenet.it
Sip Proxy: sip.messagenet.it:5061 or sip.messagenet.it:5060
Send Internal IP: Always

and this is what I have at the moment:

Screen Shot 2014-10-01 at 00.09.47.png (73.19 KiB) Viewed 11529 times

the XXXXX in the saved settings is my URI for both fields.

Screen Shot 2014-10-01 at 00.10.45.png (21.81 KiB) Viewed 11529 times

[WelshPaul]

You say you have no credit on your messagenet account? Are you sure any free trial or free credit hasn't come to an end?

Are you configuring your OBi device via the obitalk portal or it's local web based GUI?

Try resetting the OBi again and this time log in to the devices GUI by entering it's IP address into your web browsers URL. Now configure the device with the following:

ProxyServer: sip.messagenet.it
AuthUserName: XXXXXX
AuthPassword: ******
URI: Leave this field empty for now, if it still does not work enter the following: XXXXXX@sip.messagenet.it

Obviously the XXXXXX in the above represent your Username credentials and ****** represents your password. Submit the changes and reboot! See if that works, if it does just upload the UK settings XML and take it from there.

[Trustever]

Paul, thanks for the help

I have tried resetting the device to the factory standard, than I have put the data in the way you proposed but this is still what I am getting

Status Retrying Register (server=0.0.0.0:5060)

Any suggestions?

[WelshPaul]

Hmm ok... I was going to setup an account and test it on a 202 but messagenet want a copy of my passport and no way am I sending them a copy of that.

Try also adding: RegistrarServer: sip.messagenet.it

There shouldn't be any need to add it unless the registrar server is different from that of the proxy server.

[Trustever]

Paul,

first Problem sorted, I have detached the cable for the phone and messagenet got registered and had the phone ringing and all the audio.
Now I have the problem 2: I need to configure the outbound calls with an other provider this is the freecall (part of the dellmont group), I have just configured the service according to the instruction they have on their website
https://www.freecall.com/sip/

but it gives me this error

Register Failed: 403 Try later (server=212.97.59.76:5060; retry in 13s)

naturally the phone line has been detached. Any suggestions?

Further let's say this will register how can I make a call using this account? In the past I used to ring a local number and than had to input the international one, will I now be able to dial the international directly?

[WelshPaul]

First of all a 403 is usually related to an incorrect username/password. Can you check the username and password for that VoIP account and make sure they have been entered correctly?

[Trustever]

I had that sentiment but the user and psw are correct. Is it normal that the server is trying to connect to is the same as the SIP 1 Provider?

[WelshPaul]

Ah wait a minute... yes of course... :oops:

Under the 'SPx' profiles you need to change 'X_ServProvProfile' parameter to point to the correct ITSP Profile.

EDIT: sorry I pressed submit to soon -

An example:

• ITSP Profile A is set for messagenet, SP1 is also messagenet so under SP1 > X_ServProvProfile A
  
  ITSP Profile B is set for Freecall, SP2 is also set for freecall so under SP2 > X_ServProvProfile B

Submit the changes then reboot device.

[Trustever]

Perfect, now both are registered, you are a star!

How do I dial out using ITSP Profile B (freecall)?

[WelshPaul]

How do I dial out using ITSP Profile B (freecall)?

If you want all outgoing calls to go via freecall just log into the GUI and go to:

Physical Interfaces > Phone Port > and change 'PrimaryLine' to whatever you have freecall registered against!

If you have freecall registered against SP2 then change the PrimaryLine parameter to SP2.

Remember to submit the changes and click reboot.

I recommend you read this: http://www.obihai.com/faq/About-the-OBi ... s-with-OBi

[Trustever]

Perfect, now I can make calls without need to ring that number of theirs...

Last in the list is to set back up my landline. I assume I need to import the UK settings from the xml file, right?

To be on the safe side can I back up all the settings that I have so if I need to factory reset the OBI I can get back to this point in time?

[WelshPaul]

To be on the safe side can I back up all the settings that I have so if I need to factory reset the OBI I can get back to this point in time?

Yes, it's easy to do.

Log into the web based GUI and navigate to:
System Management > Device Update > and under 'Backup Configuration' click on the 'Backup' button. (Leave the three check boxes above empty) This will download an XML file containing everything you added/changed so far but it does not save/backup any passwords. When you restore your settings using this XML file you will need to manually enter any passwords you changed/inserted manually.

Once you have your backup saved simple restore the UK XML file, nothing in that file will overwrite anything we have done so far.

[Trustever]

ok I did back up everything and restored the UK XML file but still if I call myself the mobile phone rings but not the cordless. Anything I need to check?

[WelshPaul]

I take it your calling your landline from your mobile? You can hear the 'ring ring' in your mobile phones ear piece but your DECT phones are not ringing?

Do you have one of these connected between your OBi110 and DECT phone: http://www.broadbandbuyer.co.uk/product ... r-rjp-bts/ or is your DECT phone connected directly to the OBi110?

[Trustever]

the DECT Phone links to the OBI using the cable included in the box, the OBI using the Telco Port connect to the wall socket using a Generic RJ11 (M) to BT (M) Socket Cable