HELLO & WELCOME

[nisouc]

I WANT to love the Snom 300, but my first impressions are not great.... it wouldn't work on a real IP address outside of our network. (It took Support a little while to admit defeat on this point - they updated the firmware to the most recent).

I got it working sitting behind of firewall - but the volume of the handset won't save, and the volume control buttons don't work properly. So everytime we answer a call currently with the Snom 300, we can't hear the person on the other end!

Took the query to Snom Support.... and I'm awaiting an answer!

Our first phone was a Grandstream 2000, but is actually quite good. Seems to un-register too frequently though!

[WelshPaul]

Hi and welcome to the forums, turn your phone upside down and double check that you have plugged the handset lead into the correct socket as per the image below:

Snom 300 Rear
image.jpg (46.13 KiB) Viewed 1055 times

I suspect you may have it connected to the headset socket.

[nisouc]

After spending a day trying to "fix" our newly installed Snom 300, I discovered that I'd inserted the handset lead into the headset socket. Hence audio difficulties...

Ahhh why didn't I check back here earlier???