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You should of restored the backup using the local web based GUI and not the OBiExpert. Out of interest do you have a red ! next to the SP1 Inbound Route on the OBi Expert Portal?symphony63 wrote:I first removed it fro OBiTALK portal then factory reset it.
I then imported your backup file to OBiExpert and checked on the GUI and it's back to the same.
Firstly do a factory reset on your OBi202 by dialling ***8 and confirming the request. Next delete the device from the OBiTALK portal and once that is done sign out of OBiTALK.
Get 404 Not Found. Do I first register the device on OBiTalk?Now open your browser or a new window and type the IP address of your OBi202 into the URL of your browser, default username & password is admin...
OK, I did a full reset and deleted the device from the portal. I then reinstalled the backup. It was working alright. I then re-added the device to the OBiTalk portal. When I checked the GUI it had wiped all the existing settings and I had the same problems as before.WelshPaul wrote:I just wanted to rule out any local issues, try registering the device with OBiTALK now without doing a factory reset. See if it wipes your existing settings, hopefully it will work ok now.
Tried that aswell and nothing changedThere are a couple of other options available when logged in to the portal, just under the Enter OBi Expert option that allow you to reset your OBi Expert settings other than that I'm stumped.
I think this would be the best ideaLet me know if any of these methods helped, if not I will email Mark at OBIHAI and ask his input on this. It may require someone at OBIHAI to look at your OBAiTALK account.
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