HELLO & WELCOME

[kyle82]

I purchased an Aastra 57i on ebay, got it this morning and just about got it setup. One thing that I can't seem to figure out though is how do you transfer a call on the Aastra 57i exactly? Each time I press the 'Xfer' button to transfer and then go back to the caller on line 1 nothing happens.

[GoofyCyborg]

When you have a caller on Line 1 press the 'Xfer' button on the screen. Then dial the extension or person you want to reach. When it starts ringing just press the "Xfer' button again and the call is gone (the call is now transferred).

Hope that helps!

[WelshPaul]

If you want to get really fancy you can do something called an Attended (Supervised) Transfer on the Aastra 57i, heres how:

1. While a caller is on Line 1 (or any line) press the 'Xfer' button
2. Dial the extension or person you want to transfer the call to
3. Wait for that person to answer
4. Now that you have the person you are transferring to on Line 2 you can press 'Xfer' at anytime to flip the call over to them

Welcome to the forums. :)

[kyle82]

Hey thanks for the help. All sorted works a treat now. Cheers