- Tue 20th Oct 2015, 19:14
#3691
Hi all,
This is a bit of random one and BT Live chat are basically saying it's a handset feature which I highly doubt. :-/
So is it possible for the Obi110 to randomly call timeline?
Heres the chat with BT.
This is a bit of random one and BT Live chat are basically saying it's a handset feature which I highly doubt. :-/
So is it possible for the Obi110 to randomly call timeline?
Heres the chat with BT.
Code: Select all
Laughable. Sparsh: Hello. I'm Sparsh.Thanks for that information, I'll check it and get back to you in a moment.
Sparsh: hi Mark
Me: Hi :)
Sparsh: I will check this for you
Me: This issue has occurred before, there have been other random calls to 123 on our line, I've read online that it is caused by Engineers checking for an active line.
Sparsh: is it a business account?
Me: No.
Me: Its a personal/private account.
Sparsh: Okay!
Sparsh: Thanks for wating
Me: No problem.
Sparsh: I have just shared a page on my@email.co.uk Please check your email
Me: That doesn't answer my issue, the problem is the charge to the speaking clock, no one here has the need to call this service, apparently its pretty common.
Sparsh: I am sorry this was not charged from our side, this is a your hand set function
Me: So random calls to 123 are caused by our handset? A handset that randomly likes to dial the speaking clock?
Me: I don't believe that, if it was the handset it would happen more often not once in a few months.
Sparsh: Find the precise time by dialling 123 to hear the BT speaking clock (Timeline). The time is announced every ten seconds.
It costs 38.9p a minute from BT landlines any time of day or night.
Me: Yes I understand what the time line is, the problem is the charge for call that we did not make.
Sparsh: I need to connect you to the phone team
Me: It's fine, I'll call tomorrow, it's pretty late.
Me: Thanks for your help, have a nice evening.
Sparsh: You too
Device: Obi110 ~ FW: 1.3.0 (Build: 2872)
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