Get help with installing, upgrading and running a PBX such as Asterisk.


By Sponsor
User avatar
By BestGear
Hi Guys

I am struggling to get standard Uk tones on Elastix.

I have the tonezone/country set to Uk, which is confirmed by "indication show", but I cant get Uk tones to be used.

Am I chasing my tail here, as I am kinda feeling the tones may be controlled by the actual handset and nto the server?

Thanks Guys



By Sponsor
By c0d3r
BestGear wrote:I am kinda feeling the tones may be controlled by the actual handset and nto the server?
Yes, the phone itself. It should have localisation settings. :)

Example: Snom telephones require that you set the Tone Scheme to Great Britain which can be found under setup > Preferences > General Information.
User avatar
By BestGear

Guessed so... so not sure *why* they are in Asterisk, in terms of what do they effect if not the handsets?

I am using Cisco 7960's and their localisation extends to gmt and english... thats it....

Unless of course there are more settings in the TFTP provided sip config?

User avatar
By WelshPaul
I have no experience with elastix but Ringing sounds can come from Asterisk, from the phones themselves, or from the provider.

To Setup Asterisk with UK Ring tones and various other UK ringing tones such as engaged tone and other BT ring tones add / modify your existing indications.conf

The contents of my indications.conf file:
Code: Select all

description = United Kingdom
ringcadence = 400,200,400,2000
dial = 350+440
specialdial = 350+440/750,440/750
busy = 400/375,0/375
congestion = 400/400,0/350,400/225,0/525
specialcongestion = 400/200,1004/300
unobtainable = 400
ring = 400+450/400,0/200,400+450/400,0/2000
callwaiting = 400/100,0/4000
specialcallwaiting = 400/250,0/250,400/250,0/250,400/250,0/5000
creditexpired = 400/125,0/125
confirm = 1400
switching = 400/200,0/400,400/2000,0/400
info = 950/330,0/15,1400/330,0/15,1800/330,0/1000
record = 1400/500,0/60000
stutter = 350+440/750,440/750
I also have all my IP phones configured with UK tones, and I only use UK based VoIP providers... Result = UK tones

You can't alter the Cisco 7960's default US tones I believe...
User avatar
By WelshPaul
I purchased a Cisco 7960 from eBay, way back in 2006/2007 to play around with. I remember because at the time I created this thread: ... hilit=7960

I did manage to get it up and running with Voipfone at the time but sadly the cisco 79xx phones when used with SIP just don't cut it. Everything is XML, firmware wasn't available unless you had a service contract and they had limited features. I sold mine on eBay a couple of months later...

Cisco has made it even more difficult with the release of their latest phones: ... f=4&t=6913

There is a reason those things go for peanuts on eBay lol
User avatar
By BestGear
Hi there

Well.. I know what you mean with these cisco handsets... but we use CUCM at work, so I am familiar with them and the "ways of cisco" - rightly or wrongly!

They are a very old phone too now.... I think the 7960 came out in 2002ish.... so other than being a solid phone and comfortable to hold.. they are past it!

What sensible desk phone would you use? I dont need colour... just a decent display and family friendly soft buttons....

User avatar
By WelshPaul
If you like the Cisco 79xx range of phones then why not go for the Cisco SPA 500 series? ... 00-phones/

Great phones, used them in the past and would definitely use them again. Usually find that one pops up on Ebay for a great price every now and then! :)

Snom phones have a great build quality but the firmware can be disappointing at times. (don't rush to upgrade to the latest)

The Yealink T4x series has to be one of the nicest, easy to setup, configure and yet still offers all the bells and whistles I have ever used. Personally I don't like the look of the 2 series, think they look cheap! :/

Would love to say oBihai (their ATA's are superb) but the firmware on their desk phones although reliable is still a work in progress and the Panasonic well those things are not even worth the recycle bin!

eBuyer are selling the Cisco SPA303 for £49.98 inc VAT ... -spa303-g3 or checkout eBay for a bargain. :)
User avatar
By BestGear
Hi, and thanks for the reply.... just had a look.

I like the look of the cisco 500 range... and surprised that the 303 is so cheap.... we never buy anything "that" cheap at work...! We still buy the latest 79XX and also 8841 handsets, that are nice, but strangley, the users seem to prefer the old 7962!

I need to see whats around at the right price... I need about 8-10 handsets fro where I am now before I can replace my existing pabx with Elastix (oh, and something t speak to the pstn...hehe).


The Yealink look trendy...and I agree...the 2 series do look a bit cheap!
User avatar
By WelshPaul
You have to remember that the 79xx series are manufactured and sold to a different market. Great phones when used with Cisco's Skinny Client Control Protocol (SCCP).

I have seen the likes of the Snom 300 telephones used in home bargains and my local tesco's. These are Snom's entry level phones but boy are they well built! You can swing them around the room by their cords and hit every wall in the process and the darn things will still ring once a call comes through. :P

The Cisco SPA 5xx series are also rock solid devices, I like them. I like them way more than any 79xx device I have ever used (with the SIP protocol).

Everyone is different though, just because I like them doesn't mean you will. I am however pretty sure you will love the SPA 5xx series given how you like the 79xx series. :)
User avatar
By WelshPaul
Check out this unboxing video of the Cisco SPA303:

Gives an idea on the build quality and what you get in the box. :)

A power brick is used in the video however the phone does support POE.


By Sponsor

Supported Products: OBi200 OBi202 OBi300 OB…

Due to high bandwidth usage (over 1TB a month) and…

Not an iPhone user but is there an option to switc…

UPDATE: Just got a reply via email from Voicehos…

Sign up for full membership