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- Sat 28th Nov 2015, 14:48
#3757
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Hi Voipers,
Lately, there has been an increase in private messages to my personal inbox from members who want help with their problem(s). Sending a private message to my personal inbox will not get you the help you seek any sooner so please refrain from doing this, instead, create a new topic in the appropriate forum and wait patiently for a reply.
Remember, seeking help via the boards private messaging system prevents others experiencing the same or similar issues from seeing the solution that worked for you. This is frustrating for them and for me, it results in an increased workload on my already very busy schedule because I end up having to answer the same questions over and over, time and time again.
UPDATE: Surprisingly there are members who continue to seek help via private messages to my personal inbox - as such, I now ignore all private messages that contain support requests.
Lately, there has been an increase in private messages to my personal inbox from members who want help with their problem(s). Sending a private message to my personal inbox will not get you the help you seek any sooner so please refrain from doing this, instead, create a new topic in the appropriate forum and wait patiently for a reply.
Remember, seeking help via the boards private messaging system prevents others experiencing the same or similar issues from seeing the solution that worked for you. This is frustrating for them and for me, it results in an increased workload on my already very busy schedule because I end up having to answer the same questions over and over, time and time again.
UPDATE: Surprisingly there are members who continue to seek help via private messages to my personal inbox - as such, I now ignore all private messages that contain support requests.
billybob liked this
- Appreciate my support? Feel free to buy me a coffee.
- Voipfone are offering you the chance to trial their VoIP service for free for 30 days. Sign me up!
- Tired of shared hosting? You're not alone! Grab a high performance server and get $100 in free credit. Sign me up!
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