100 %
User avatar
By WelshPaul
#4624
The log states that you're missing some files.

Here is the official Cisco 7970 firmware: https://1drv.ms/u/s!AusdiKa87-PC6f9XrtTHR-gAHmQL6Q

SIP Firmware Version: 9.2.1
User avatar
By WelshPaul
#4626
You need to place the files within the C:\provisioning directory that you installed solar winds on.

Some additional files are required, worth checking out these links:
https://www.voip-info.org/wiki/view/Ast ... o+7970+SIP

http://www.voip-info.org/wiki/view/Aste ... es+for+SIP
User avatar
By WelshPaul
#4628
I have never owned a Cisco 797x series phone, it's conversion from SCCP to SIP however should be almost identical to the Cisco 794x series. Start by creating two files called XMLDefault.cnf.xml and XmlDefault.cnf.xml, place the following code in both files:
Code: Select all
<Default> 
 <callManagerGroup> 
     <members> 
        <member priority="0"> 
           <callManager> 
              <ports> 
                 <ethernetPhonePort>2000</ethernetPhonePort> 
                 <mgcpPorts> 
                    <listen>2427</listen> 
                    <keepAlive>2428</keepAlive> 
                 </mgcpPorts> 
              </ports> 
              <processNodeName></processNodeName> 
           </callManager> 
        </member> 
     </members> 
  </callManagerGroup> 
 <loadInformation6 model="IP Phone 7970">SIP70.9-2-1S</loadInformation6>
 <authenticationURL></authenticationURL> 
 <directoryURL></directoryURL> 
 <idleURL></idleURL> 
 <informationURL></informationURL> 
 <messagesURL></messagesURL> 
 <servicesURL></servicesURL> 
 </Default>
Place both files within the C:\provisioning directory on the computer running solar winds TFTP server software and then proceed to download the latest SIP firmware from here. Unzip the firmware file to your desktop and within the newly unzipped 7970_7971 folder, click on the folder named Sip, unzip the file named cmterm-7970_7971-sip.9-2-1.tar. Click on the unzipped folder named cmterm-7970_7971-sip.9-2-1 and delete the file named term71.default.loads, copy and paste the rest of the folders contents to the C:\provisioning directory on the computer running solar winds TFTP server software.

Your C:\provisioning directory should now contain the following files only:
  • XMLDefault.cnf.xml
  • XmlDefault.cnf.xml
  • apps70.9-2-1TH1-13.sbn
  • cnu70.9-2-1TH1-13.sbn
  • cvm70sip.9-2-1TH1-13.sbn
  • dsp70.9-2-1TH1-13.sbn
  • jar70sip.9-2-1TH1-13.sbn
  • SIP70.9-2-1S.loads
  • term70.default.loads
The phone, if configured with the correct TFTP server info should pull the firmware file and proceed to update. If it doesn't, make sure that your firewall isn't blocking access.
User avatar
By WelshPaul
#4630
Breeder wrote:
Wed 31st May 2017, 22:30
I don't understand how you can two files named XMLDefault.cnf.xml and XmlDefault.cnf.xml in the same folder.
https://www.voip-info.org/wiki/view/Ast ... o+7970+SIP
Due to inconsistent coding by Cisco, different firmware may look for different case-sensitive versions of this file. You should have both XMLDefault.cnf.xml AND XmlDefault.cnf.xml.
One starts with XMLD the other XmlD. ;-)

EDIT: If your pc won't allow you to store two file names that contain different cases, try with XMLDefault.cnf.xml first and if it doesn't work, rename it to XmlDefault.cnf.xml and try again.
User avatar
By WelshPaul
#4632
I edited my post above just before you replied with the following:
If your pc won't allow you to store two file names that contain different cases, try with XMLDefault.cnf.xml first and if it doesn't work, rename it to XmlDefault.cnf.xml and try again.
User avatar
By WelshPaul
#4634
Breeder wrote:Also the instructions mention a file:

load300006.txt

Do I need that? I've tried it with both XMLDefault.cnf.xml and XmlDefault.cnf.xml and it doesn't upgrade the firmware.
No, what do the logs say?
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