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By WelshPaul
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The Cisco SPA301 VoIP IP Phone is an affordable generation of SIP based (Session Initiation Protocol) IP desktop (or wall mount) VoIP phone that is well suited for the small business or home office user. However, I think this is a great phone for anyone wanting to get started testing VoIP services before they pull the plug on their traditional PSTN landline phone.
Cisco SPA301
Cisco SPA301
spa300series2.png (29.4 KiB) Viewed 38759 times
This is a basic 1-Line IP Phone and is a great way to get started with VoIP. The SPA301 is a fully self-contained IP Phone that only requires you to plug it into a router and AC power source to be fully functional. No other telephones or adapters are required like with the SPA112/122 ATA's.

In this Quick Guide, it is my intention to walk you through the basics of how to quickly (relatively speaking) configure your shiny new SPA301 directly with the UK based BYOD VoIP provider Voipfone.

To achieve this goal, I will begin with the SPA301 as configured with it's factory default values as a starting point. Then, I will only point out the essential settings that "must be edited" in order to connect and achieve service registration with

In order to proceed with this quick guide setup procedure, a few assumptions must be made and prerequisites met.

Assumptions and Prerequisites
  • You know how to login to the SPA301 IP Phone - I explain how: HERE.
  • You are the owner of the phone and it has not been locked-down by a VSP or previous owner.
  • Make sure the phone is Ethernet cable connected to a LAN port on your NAT-Router.
  • The NAT-Router must be set to issue DHCP IP addresses to LAN connected devices.
  • You know how to perform a Factory Reset (Reset configuration settings to their defaults) - I explain how: HERE.
  • Once you know how to perform a Factory Reset, I recommend that you do so before proceeding.
  • Your SPA301 IP Phone should be running with the latest firmware version. If not, I explain how to update: HERE.
  • Your SPA301 is powered-up and ready to be configured.
  • You already have setup an account with Voipfone, and have your account SIP credentials handy that you will use to configure into your SPA301. (i.e. User Name and SIP Password.)
Now that we have all the assumptions and prerequisites out of the way, what remains is only the non-default essentials required to successfully configure the SPA301 to connect with and register with Voipfone's SIP Proxy Server.

Let's Get Started
  • Login to the SPA301 Configuration Utility using your PC web browser. You will initially land on the Voice - Basic - Info page. The initial Info tab screen capture is illustrated below.
  • Click on the "Admin Login" link in the upper right corner of the Configuration Utility window.
    Info_Admin-Basic_FactoryReset-1a.jpg (185.68 KiB) Viewed 38759 times
If you performed a Factory Reset as recommended in my prerequisites, you will not need to use Admin credentials to login; and, you will land on the Admin - Basic - Info page.

In order to keep this Quick Guide as simple as possible, I'm going to stay in "Admin - Basic" view mode. This reduces the clutter and only displays the bare-bone essential settings that we initially need to configure a registration connection to the Voipfone proxy server.
  • Click on the Ext 1 tab.
    The tab that has focus will turn green; thus Ext 1 tab is now green.
Because I performed a Factory Reset before beginning, all configuration values you see on Ext 1 page will be their "default" values.

Specific Values To Be Edited For Registration With Voipfone
In a nutshell, the values that must be edited at this point are:
  • Proxy:
  • Display Name: Name you wish to have displayed when making calls to other VoIP users (optional - not required)
  • User ID: 301xxxxxxx (our user ID starting 30 and consisting of 8 digits. E.g. 30100000 [for PBX users enter user ID with *200 at the end, where your extension is 200. E.g. 30100000*200])
  • Password: Your 6 digit Voipfone password. (This can be found in your sign up confirmation email. If you're setting up an extension - it's the password for your extension.)
Highly Recommended Settings:
  • NAT Mapping Enable: YES
  • NAT Keep Alive Enable: YES
  • Register Expires: 60
    VPF_Ext1_Adv-basic-1a.jpg (176.07 KiB) Viewed 38758 times
Once you have entered all the required and recommended values listed above, you can now go ahead and click the "Submit All Changes" button.

The following screen will display while the changes are being updated and the phone reboots.
Configuration Updating.jpg
Configuration Updating.jpg (46.12 KiB) Viewed 38758 times
After about 50 to 60 seconds, the Configuration Utility window will land back on the Info page.

If your SPA301 was correctly configured and it successfully registered with the Voipfone proxy server, then you will note that at the bottom of the Info page you will see the "Registered" status displayed under the Ext 1 Status section. You should also note that the "Current Time" is also set (hopefully).
Info-Status-Voip-ms_After-Submit-1.jpg (191.13 KiB) Viewed 38758 times
Unfortunately, the SPA301 does not have a status light on the phone that will give a visual indication of registration success. While, you can view the registration status on the Info page, the easiest way to know that you have proxy registration is to pick up the SPA301 handset and listen for a "Dial Tone". If you hear the dial tone, you are registered with Voipfone and can now start making calls, as well as receive inbound calls. However, I have noticed that once the phone is configured to connect to a VoIP service, and if it drops successful registration, the status light on the phone will turn on to a solid orange colour while registration is lost.

That's It In a Nutshell
So now, I have covered the bare-bones essentials of getting started configuring your SPA301 IP Phone with a BYOD VoIP service provider like Voipfone.

If you started with the SPA301 configuration default values, and only changed the values and entries described in the above bullet points with your correct account credentials and the Voipfone proxy server, you should now have a dial tone and be able to make VoIP calls via Voipfone.

Obviously, there are numerous additional settings for tweaking the configuration and performance of your IP Phone. But, the bare bones basics quick start was the theme of this guide.

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