- Thu 19th Jun 2014, 12:58
#456
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Generally speaking, the web interface factory reset method described in the above paragraphs is the preferred method.
However, what do you do if your forget your Administrator Password and are not able to login to the web interface? This is where a Hard Reset comes into play, as illustrated below.
Note: If your Grandstream DP715 IP Phone is not an unlocked phone and was supplied to you by a VoIP Service Provider as a preconfigured phone, then you likely will not be allowed or be able to perform a factory reset.
However, what do you do if your forget your Administrator Password and are not able to login to the web interface? This is where a Hard Reset comes into play, as illustrated below.
- Insert the straightened end of a paper clip into the Reset hole located on the back of the DP715 base unit. Press and hold for at least 7 seconds.
- The base unit green LEDs will periodically flash while the reset and reboot procedure is in progress.
Note: If your Grandstream DP715 IP Phone is not an unlocked phone and was supplied to you by a VoIP Service Provider as a preconfigured phone, then you likely will not be allowed or be able to perform a factory reset.
- Appreciate my support? Feel free to buy me a coffee.
- Voipfone are offering you the chance to trial their VoIP service for free for 30 days. Sign me up!
- Sign up for a Dropbox account using my referral link and get an extra 500 MB of bonus space. Sign me up!
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