Hi, my company is looking to replace their phone system with a VoIP PBX but we are getting totally lost with where to start as there are so many options out there and any help would be hugely appreciated ...
We are an IT company and we offer support.
We need 2 numbers a UK and a Spanish number.
When someone rings those numbers it should ring one user (our front desk) on a mobile phone and if not answered within a time (the receptionist is having lunch etc) it should ring on 3 other computers / mobile apps.
Once we pick up the call we should then be able to transfer that call to any of the users.
We need an answerphone for outside office hours.
Those are the only must have features.
Ideally we'd also be able to make cheap international calls too so we can replace Skype.
We don't really use the phone much but need it so a low monthly rate or pay as you go system would be best.
Can anyone recommend a system that would do this? Any help would be hugely appreciated!