lohr500 wrote: ↑Mon 2nd Mar 2020, 17:39
Hi all, newbie here struggling to get his head around moving a longstanding landline number to VOIP.
The scenario is that we hardly ever use our landline for making calls, but still receive quite a few calls as we have had the same landline number for 25 years so it is well known by many friends and businesses.
What I would like to do is port this existing landline number to SIPGate so I can continue to receive inbound calls on the old number and make a limited number cost effective outbound calls. Doing this paves the way for a possible medium to long term move away from having a landline completely. (I am looking at WISP or 5G providers for my broadband).
But as I understand it, if I submit a request to get the landline number ported from Plusnet to SIPGate, this will result in Plusnet cancelling my combined broadband/phone contract. Is this the case? I can't seem to get an answer from Plusnet on this.
Is there a way around this and what sequence of steps would be needed? Has anyone faced a similar scenario and found a solution?
Thanks in advance for any enlightenment!!
I had this problem BUT I had already ported my BT number from BT to Virgin Media Cable. At the end ov my contract I ported out to SipgateBasic, so I have 2 sipgate basic numbers one from BT.
Virgin shut me down upon the port so no Landline and no BB.
Then I joined Plusnet on the ULL copper pair. Plusnet noticed I had no number so they gave me a 'new' landline number.
The new number had a couple of DCA debt collectors calling for previous user - life not perfect. but having my listed number going thro sipgate was great voip service is so much better.
One drawback of the 2 sipgate numbers on same account is cannot tell which line the spam comes in from but assume mainly from my old ported landline number.
If you are about to change providers the time to port out is probably just before you contract a new service. But wait until the port is completed before contracting a new Landline.