We're the UK's first independent voice over IP discussion and support forum dedicated to all things VoIP.
Join Today - It's free and takes less than 30 seconds. You might even save yourself a few pounds in the process too.
Find answers, share answers, discuss.
WelshPaul wrote: ↑Tue 11th July 2017, 07:23 get this. It matches the one I used when testing, 2 pin wired straight-through.Hi again Paul.
Hi, I have received the delivery, but it is the wrong item. The item's description says "It features 2 pins at both ends and is wired straight-through.". But the item I received has 4 pins wired at both ends. I tested it and found it does not work with the device I purchased it to use with (an Obihai Obi110). I purchased this specific item from you based on a recommendation from a friend who also has an Obi110 and also purchased the cable from you which does work. The cable I need should have pins 2 & 5 in the BT plug connected to pins 3 & 4 in the rj11 plug.I'll keep you posted!
I wish to return the item I received. If you have the cable that matches the description, I would like an exchange, otherwise a refund. Please let me know.
PaulRB wrote: ↑Mon 17th July 2017, 20:41 No old cables like that around. Before we moved house, I had a big clear-out and threw a lot away. Had to be brutal because we temporarily moved into a smaller rented property while our house was being refurbished.Lost count of the times that I've had something in a cupboard for years gathering dust only to throw it out and then, a few weeks later I'm turning the house upside down hoping and praying I still have it.
PaulRB wrote: ↑Wed 19th July 2017, 21:50 Newsflash: I now have land-line broadband! It was switched on today and I was genuinely surprised but delighted to find it actually works.Whoa, you kept that quiet!
PaulRB wrote: ↑Wed 19th July 2017, 21:50Am I right in saying that even 1.3Mbps upstream is more than enough for VoIP?Unless you're planning on having 200 simultaneous calls regularly then yea, it's more than enough to make a VoIP call or two. Not sure what router you have but I would consider configuring QOS and giving priority to VoIP calls. If you don't, anyone uploading large files or gaming will likely cause your VoIP calls to break up.
PaulRB wrote: ↑Wed 19th July 2017, 21:50Can you advise me on something? I have a modern NTE5 master socket, and no extension sockets in the house. The new router and the DECT phone are plugged in via the VDSL filter that came with the router. Question is, will I get any speed/stability benefits from fitting a VDSL faceplace onto the master socket? Given there are no extension sockets, I wonder if I would gain anything, other than neatness of wiring.I don't think it will make any difference. Also, by fitting a VDSL faceplace to the front of the NTE5 master socket, if a fault occurs it makes it more difficult to diagnose. So much easier to just unplug the VDSL filter and try with another or without.
Hi,I interpret this as "even though we realise we made a mistake when we listed the item, we will probably make the same mistake again and send you the wrong item for a second time even though we know it would be a mistake and its not the one you need".
Many thanks for your email.
We have once again checked with our warehouse department and it turns out you are likely to receive the same item if we are to send a replacement item to you as they confirmed this item was listed wrongly.
We would however return your payments to you to prevent further delays.
PaulRB wrote: ↑Thu 20th July 2017, 20:21 Do you use this vendor a lot? I am going to ask for my money back, and restrain myself from commenting on their customer service.I have never used that vendor myself or recommended them to anyone before. I simply went to amazon.co.uk and did a search for the correct cable that you require. The link I provided in my previous post was the result of the first (and cheapest) item in the search list.
Returns – right of withdrawal
You can return a Marketplace order within 30 days from delivery, exercising your right of withdrawal. Please refer to the Amazon.co.uk Return Policy or contact GiftLocalUK to get information about any additional policies that may apply:
Contact this seller Phone:0-780-788-1137
To initiate a return, visit Amazon’s Online Return Center to request a return authorization from the seller.
For questions about a charge that has been made to your credit card, please contact Amazon. Questions about how to place an order? Search Amazon Help.
A to Z Guarantee
Place and pay for your Marketplace order through Amazon.co.uk and your purchase is protected by the A-to-z Safe Buying Guarantee. Amazon automatically transfers your payment to the merchant so you'll never need to pay a merchant directly. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt. Read more
If a product turns out to be faulty or not as advertised, you may be entitled to free of charge repair, replacement or refund. Read more on legal warranty.
PaulRB wrote: ↑Thu 20th July 2017, 21:16 Apologies Paul, I wrongly assumed they were the vendor you got your cables for the Obi from.I have purchased various cables in the past but many of the cables I have in my possession today came from various devices I have owned over the years.
PaulRB wrote: ↑Sat 10th June 2017, 13:26 The broadband situation may soon change, I hope, since our green roadside cabinet has recently been "fibered-up". I am currently exploring going over to landline broadband, as soon as I can be reasonably sure I won't loose my landline number in the process.I got the address situation sorted, finally, so that EE could request transfer of our landline number. Even after that, I rated the chances of broadband working at around 50%, given the previous failed attempts and comments made by Openreach engineers in the past about the decrepit state of the ~2Km cables between our property and the green box.
Thank you for the reply voipIT. Yes SIP ALG is th…
Hi Everyone, I’ve just joined the forum and…
Refurbished Snom 300 I have a few refurbished Sn…
Ah that's a shame. It was possible on my old SL56'…