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By WelshPaul
#4923
So just like Voipfone, Sipgate offer various calling packages...

UK Call Package - £9.95* mly.
  • Pay 0 p/min for calls to UK landlines & mobiles!
  • Usable from all around the world
  • Easy online activation and cancellation

    UK Call Package
    • Landlines included
    • Mobiles included
Stay in touch with family, friends & colleagues across the UK, with our UK landline and mobile calls package. Easily book or cancel in the Feature Store anytime. Once booked, we'll automatically renew your UK Call Package every month.

EU Call Package - £14.95* mly.
  • Pay 0 p/min for calls to EU landlines & mobiles!
  • All EU calls covered by a single monthly payment
  • Easy online activation and cancellation
Stay in touch with family, friends & colleagues across Europe, with our EU landline and mobile calls package. Easily book or cancel in the Feature Store anytime. Once booked, we'll automatically renew your EU Call Package every month.

The EU Call Package enables calls for 0 p/min to landlines and mobiles in these countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom

EU Plus Call Package - £19.95* mly.
  • Pay 0 p/min for calls to 8 non-EU destinations!
  • Includes calls to EU landlines & mobiles
  • Easy online activation and cancellation

    EU Plus Call Package
    • Landlines included
    • Mobiles included
Stay in touch with family, friends & colleagues around the world, with our EU Plus landline and mobile calls package. Calls to all EU countries as well as Australia, Brazil, China (incl. Hong Kong), Canada, Egypt, South Africa, Thailand and the USA are included. Easily book or cancel in the Feature Store any time. Once booked, we'll automatically renew your EU plus Call Package every month.
The EU Plus Call Package enables calls for 0 p/min to landlines and mobiles in these non-EU countries: Australia, Brazil, China, Canada, Egypt, South Africa, Thailand, USA

All destinations from our EU Call Package are included as well: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Important Note:
Are forwarded calls covered by my call package?

Any calls forwarded from your sipgate basic account are not covered by our call packages and are charged at sipgate's standard per minute call rates.
You can view their call packages here: https://www.sipgatebasic.co.uk/callpackages

They look appealing but I have two questions of my own:
  1. What does the asterisk imply (I'm guessing plus VAT)?
  2. Also, I couldn't find any information regarding any fair use policy, anyone know if these inclusive calls are limited or unlimited and if unlimited, what is their fair use policy?
I did send an email to Sipgate, so far no response!

UPDATE 26/09/2017: I can see that "* All prices incl. VAT." is now clearly displayed in the footer. I'm sure that wasn't there when I looked at the time I submitted this post! :-/

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