This is a bit of a complex issue so I was hoping for some helpful advice :please:
- The range holder of our 0345/0845 number is Virgin Media (VM).
- The number has been ported over to Voipfone so it's sitting on BT's IPX.
- We want to move over to Yay.com, who have their own IPX system.
Yay have tried this twice but BT keep rejecting the sub-port form saying that they have no porting agreement in place.
I've actually spoken to BT's port team and they've told me that no porting agreement is necessary for a sub-port form. VM has also told me this. However, Yay can't get my number released because BT are refusing to do anything.
Have I correctly understood the process and what else can I do?