We are currently using the BT Business phone solution. Some of the more tech savvy guys have been recommending we switch to a voip system for a while now and I have just been given the green light to look into possibilities.
We currently have 12 employees and are looking to add a few more to the team in 6-12 months. The current phone system from BT is up for renewal and I was hoping someone on this forum might be able to assist my search and help me look in the right places. Each employee also has an office mobile as well as their own desk extension numbers and voice mail.
Our absolute requirements are voicemail, call forwarding and conference calling. We also deal with foreign clients a fair bit so some kind of international calling plan would be ideal. I know that the current system we have works for us but if we can get the equivalent or better for less then that would be great!
I'm the most non tech-savy person in the office and unfortunately I've been tasked with coming up with possible alternatives to what we have as I have the most time available for research! My initial questions are as follows:
1. Do we get a seperate voip provider and purchase the kit like this and get our IT department to sort it all out (they are obviously not very keen on the extra work!!)
2. Would you recommend an all in one solution such as this (currently the IT department's front runner =)
3. What do you use if you have a similar number of people?
Thanks for your time and any pointers/recommendations are much appreciated