I am new to the concept of voip so perhaps someone could give me some advise for my scenario below.
I run a small business from home and currently have a single BT landline and phone number. I will be moving house in the next 6 weeks or so and the area I am looking at is covered by a different exchange so it appears I won't be able to keep my number through BT.
Therefore I am looking at porting the number out to Voipfone. I need to know what is the correct sequence of events to make sure that I successfully keep the same number (which is vital), have no loss of service for either calls to my number and of course broadband.
For example, should I port the number before I move, but if I do I will lose the broadband here unless I set up a second line first but whats the point if I am moving? Should I try to time the port to coincide with the move date and have bt give me a new number at the new address for the broadband, but is that a bit risky from a getting the timing right point of view?
Has anyone done the same? Any advice welcome.