I recently switched from TalkTalk to Virgin broadband and telephone. The new broadband speed is 200Mps and my telephone line now plugs directly into the new Virgin router, so I assume my new telephone connection is in fact VoIP. Since I have switched I have noticed that the clock displayed on my telephone handsets is one hour slow. I have gone into the settings on the handsets and corrected the time displayed, however when I check some time later the clock has gone back to being one hour slow. The telephone configuration I have is Panasonic, which has one master handset which is connected directly via a cable to the router and five satellite handsets which connect wirelessly to the master. All of the handsets display the incorrect time (one hour slow). I have spoken to Virgin and they tell me that there is nothing wrong with their connection and the problem must be with the hand sets. I have told them that this problem has only happened since I switched to Virgin, but they are adamant it is not their problem. Can you body shed any light on this issue?
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