2 Incoming lines from BT:
One analogue carrying voice for modem link to bank and ADSL internet access
Second is a split line carrying 2 voice lines both running the same incoming phone number used for customer services.
When these reach the office the analogue line goes to the ADSL Router and the modem
The split line goes into a panasonic PBX, this then feeds 5 extensions allowing 2 incoming/outgoing calls to and from any of the extensions, internal call transfers, on hold (with music) and answer phone funcitons for when we are closed.
Our new offices will have an ADSL line estimated to be approx 17mb in speed, we require to keep the modem for comms to the bank currently but otherwise the choices are open.
What do you suggest we use hardware/software wise, and can we retain the functions above with particular reference to 2 simultanious incoming/outgoing calls on 1 number.