HELLO & WELCOME

[Aggress]

Hi,

So I'm clear on the steps to port a number in from an active BT line, I'd like ideally to retain that line but with a new number, does anyone know if that's possible or does the line have to be cancelled and a new one taken up ?

Regards

Simon

[WelshPaul]

Porting you number will cease the line unfortunately.

You can get a new number at the premises of course but BT will charge you for this and there may be some downtime.