- Wed 8th Apr 2015, 19:01
#1674
I havent been with talk talk from the start, but I believe back that it definitely was one of the worst run companies people had the misfortune to use. Since then, since I've been using them they seemed to have done a lot to repair that reputation but I think unfortunately its going to take an almighty effort to shake off what they became known for...poor connection, poor service and worst off in some peoples eyes, offensive and rude customer service representatives.
Stories like the one above don't help either. If that had been another company it probably wouldn't have received as much attention as it has.