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By WelshPaul
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#6383
Determine the Model and Version

Step 1. On your Cisco IP Phone, press the Applications button.

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Step 2. Using the Navigation cluster button, navigate to Status and press the Select softkey.

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Step 3. Choose Product information and press the Select softkey.

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Step 4. Take note of the Product name. This is the model number of your phone.

Note: In this example, the Product name is CP-8861-3PCC.

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Step 5. Using the Navigation cluster button, navigate to Hardware version. Take note of the version of the hardware before the firmware upgrade is performed.

Note: In this example, the Hardware version is V01.

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You now have determined the model and version of your Cisco IP Phone 7800 Multiplatform Series or Cisco IP Phone 8800 Multiplatform Series.
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By WelshPaul
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#6384
Dreampro wrote: Tue 14th Dec 2021, 07:45 How can I upgrade cisco model Number : CP-7841 firmware using with cucm?
from the laptop to the phone via network cable .
You want to flash with SIP firmware correct?
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