HELLO & WELCOME

[LenCuff]

Thought I'd got this all sorted but now have a very odd problem.

I can test to Sipgate on 10000 and all says it's working fine.

Test a call to the phone and it works but then when anyone tries to call again it says the number is unavailable?

I then try the test call again and the first call incoming works fine again.

Sipgate account shows the phone connected and online fine.

Is there some setting I've missed?

[VoipIT]

Hi @LenCuff
Did you manage to resolve the issue? It sounds like a firewall/NAT problem on your end.

[LenCuff]

Yes I did eventually ! Checked and rechecked all the settings, went through all the Sipgate help pages and finally
realised I hadn't added a STUN server entry !
Once that was done it all worked fine.

[VoipIT]

Good! A STUN server isn't usually needed. Unfortunately some routers throw a NAT hissy fit when using Voice Over IP.